Being able to send appropriate, professional emails is a vital skill in today’s workplace. When considering audience and context, determine why it is so important to know to whom you are writing and for what specific purpose you are sending the email communication.
- Describe an example of a workplace or personal email communication in which the sender (you or someone else) did not pay close attention to audience and context. Ascertain the consequences. Determine how the miscommunication might have been avoided.